IT Support
- As IT becomes an increasingly important business tool for organisations of all sizes, it is vital to ensure that your business gets the most out of any system it introduces. In order to achieve this, you need to make sure that the IT system you choose supports your business and adds value to it.
- This guide will describe how to align IT with your business objectives, develop an IT strategy to meet your requirements and ensure that the IT solutions you implement deliver real benefits to your business. It will also discuss how to measure the success of the system implementation.
Understanding your business
The IT function in every business is about capturing, processing, storing and distributing information or data. Therefore the first principle of aligning IT with business is to have a clear understanding of your business itself. Without this it's difficult to ensure that you'll get the most out of any IT investment that you make Before you consider investing in IT solutions, you need to identify the business objectives you have set out in your business plan.
We can help you in this regards.
- improve customer service and communicate with customers and suppliers more effectively
- cut your costs and streamline your business' operations
- increase staff productivity
- respond to change more quickly
- improve the way you manage, share and use knowledge in your business.
Delivering and supporting IT solutions The real test of how effectively your business uses IT comes when you actually implement new systems. To achieve the potential benefits you must use the system effectively. This means taking into account a variety of management, implementation and support issues. The supplier will normally handle the actual installation of the system, but if you have an in-house IT department then it will usually be involved. During installation, the system should be configured as agreed at the procurement stage. This means that the various hardware components and networks should be installed and all appropriate software loaded on the system. As part of the software installation, all of the outputs that are to be produced as regular reports should be set up and ready to run, eg weekly sales reports, monthly debtor reports, etc.
Contact Person
MR. BENNY JOHN
Mobile .+973 39218057
Office Tel. +973 17300013
Fax No. +973 17300045
Email: benny@stargroupbh.com